Ashley Stewart Reviews

AshleyStewart.com is an online store that offers a variety of products and services. They provide a range of plus size clothing for women, with sizes ranging from 10 to 36. The website also offers exclusive deals and new arrivals to their customers. In terms of services, they have a comprehensive customer service system to answer questions about shopping at their online store, orders, payment options, and more. They also have a returns policy where they accept returns on eligible items within 30 days from the order ship date. Items must be returned in new and unused condition, with tags attached in the original packaging. They offer the convenience of returning items either to one of their retail stores or to their warehouse. However, items marked as "Final Sale" or purchased with a digital wallet must be returned to their warehouse. When using their prepaid label or printerless code for returns by mail, $10 will be deducted from the return total. They process returns within 14 business days from the day they receive the return package. If a customer needs to return an item, they can start the process online on their website. They also have a FAQs section on their website where customers can find answers to the most frequently asked questions about fit, order and account information, shipping, and delivery.

Pros:

• Wide Range of Plus-Size Clothing: Offers a variety of apparel, including jeans, dresses, and shoes, catering to a wide range of sizes and styles.
• High Quality at Great Prices: Known for providing high-quality clothing, handbags, intimates, and shoes at reasonable prices.
• Accurate Sizing: Sizing is generally accurate, with many customers reporting that items fit well and match the size chart.
• Community Engagement: Stores often serve as community hubs, hosting fashion shows and performances.
• AshleyTV: A media presence that fuels customer engagement and drives sales.

Cons:

• Customer Service Issues: Many customers have reported poor customer service experiences, including rude and inexperienced representatives.
• Return Policy Issues: Some customers have complained about the return policy, including issues with return labels and refunds.
• Quality Variability: While some items are praised for their quality, others have been criticized for being cheaply made and having poor material.
• Shipping and Handling Issues: Some customers have experienced problems with shipping, including being charged multiple times for shipping and having to pay for return labels.
• Mixed Reviews: The overall customer satisfaction is mixed, with some customers being very satisfied and others being very dissatisfied.